NHTSA Complaint #11709672 — 2021 HYUNDAI SANTA FE

The contact owns a 2021 Hyundai Santa Fe. The contact stated that while driving approximately 20 MPH, the vehicle experienced hard shifting while attempting to change gears, and the vehicle hesitated, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired; however, DTC: P1C2D03 was retrieved. The vehicle was then taken to a dealer, where the same diagnostic trouble code was confirmed. The dealer diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 99,700.