NHTSA Complaint #11711353 — 2021 HYUNDAI SANTA FE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11711353
Vehicle 2021 HYUNDAI SANTA FE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Horns assemblies are Failing repeatedly. Since ownership of the vehicle (2023 and a CPO Platinum Wrap), I have had to replace a single horn, or both horns three times with local Hyundai dealerships. mostly the right horn would fail, then the left. I am currently making efforts to have my vehicle’s horns serviced for the fourth time as they are not working. I have been to my dealership on Dec 16, 2025 & Jan 15, 2026, to have the horns repair to no avail. In December, a diagnosis was performed with no action. Yesterday, one part (horn) was not available, and I was quoted a fee of $400 to perform the task. This is extremely concerning as this is not a consumable part or fluid. This is a required vehicle safety item. There are TSB's for other models in the Hyundai line with similar failure of horns ( TSB's: 24-BE-018H & 25-BE-005H). These failures have not been covered under the Santa Fe line or the other remaining Hyundai models of similar years of production and experiencing like failures of horn assemblies as of this date.

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