NHTSA Complaint #11524211 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11524211
Vehicle	2015 HYUNDAI SONATA
Component	ENGINE
Date of Incident	May 28, 2023
Date Filed	May 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Started the vehicle and shifted into gear and the vehicle started to shake and vibrate. The engine was knocking and running very poorly. Within a minute the service engine light came on. We were able to get the vehicle back in to the garage. I opened the hood and checked the oil. The dipstick was dry. The end of the dipstick appeared to have burnt oil on it. I took some pictures and a video of this. I did some simple online research and found numerous cases an articles pertaining to this situation. I have had all my routine maintenance performed at a dealership since it was purchased. I added 3 quarts of oil and now the dipstick reads half-way between Low and Full. I started the vehicle and the engine still shakes and runs poorly. The nearest Hyundai dealer is over 20 miles away and I don't think the vehicle will make it that far. Do I even have any other options than trying to "limp" the car there and possibly mess more things up in the process?

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