NHTSA Complaint #11523686 — 2019 TESLA MODEL 3

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11523686
Vehicle	2019 TESLA MODEL 3
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	May 17, 2023
Date Filed	May 24, 2023
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2019 Tesla Model 3. The contact stated that while utilizing the ADAS features including the Adaptive Cruise Control, the vehicle unexpectedly braked. The contact stated that on another occasion while the accelerator pedal was depressed, the vehicle experienced phantom braking. Due to the failure, the vehicle abruptly stopped and caused the contacts wife’s seat belt to retract very tight. The contact stated that he disengaged the features including the Adaptive Cruise Control to operate the vehicle. The vehicle was taken to the dealer where it remained. No warning lights were illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

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