NHTSA Complaint #11523535 — 2014 DODGE GRAND CARAVAN

The contact owned a 2014 Dodge Grand Caravan. The contact stated while her daughter was driving at approximately 55 MPH the vehicle stalled. The contact stated that the daughter lost power steering and crashed into a highway barrier on the passenger side. The contact stated that the damage was from the front fender to the rear fender. The contact stated that all the air bags had deployed. The contact stated that the daughter did not notice any warning lights. The contact stated that she had experienced the vehicle stall failure and that failure was intermittent and had occurred while she had been driving on three separate incidents. The contact stated that the police were on the scene and issued a report. The contact's daughter was not taken to a hospital emergency room and was only shaken up. The contact advised that the vehicle was towed to an impound lot. The contact was advised by the police that the vehicle was a total loss. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.