NHTSA Complaint #11523527 — 2016 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11523527
Vehicle	2016 HYUNDAI TUCSON
Component	ENGINE
Date of Incident	May 19, 2023
Date Filed	May 23, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

The vehicle is burning oil quickly. I have always gotten the oil changed on time. I just reached 89,000 miles and the vehicle has begun shaking when I accelerate and the check engine light has been flashing. I checked the oil and it is at the half way line between Full and Low - even though I just had it changed 3 weeks and less than 1,000 miles ago. I took it to the dealership, they said they do not recognize a problem with oil consumption. I told them my check engine light was flashing and it felt like it was going to stall when accelerating. The dealership said they used to do diagnostic testing, but don't anymore. They said they would look into, but I would have to pay $135 for the diagnostic testing.

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