NHTSA Complaint #11523276 — 2017 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11523276
Vehicle	2017 HONDA PILOT
Component	POWER TRAIN
Date of Incident	May 21, 2023
Date Filed	May 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The car had problems with automatic start/stop function. During this time the car had a transmission that failed. The automatic start/stop function was fixed by the dealership and the new transmission that was installed failed. The car is currently on its third transmission at 85,000 miles and this transmission is starting to give the car problems where the information system tells the driver there are transmission problems that are present randomly when driving. These are not currently repeatable enough for the dealership to see. The car had 3 transmissions under 88,000 miles, and is probably going to be on its fourth transmission soon. Also the honda information system does not work properly with the phone and only connects 70% of the time.

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