NHTSA Complaint #11522464 — 2017 HONDA RIDGELINE

The vehicle alarm will go off intermittently, when parked. I have to keep the vehicle unlocked, which is extremely unsafe since it is in my driveway. You cannot replicate this since you do not know when it will happen. I travel a lot, and when I left the vehicle at the airport the alarm ran down my battery and I had to have it jumped. Now I cannot lock my vehicle when parked at the airport. I took it in to get it checked out and they said they found an error code identifying the control unit issue. I paid for the part, which was to be ordered and that was over a month ago. I called to check on the part, and they said there were over 250 in line ahead of me for this part. If there are that many folks waiting for this control unit part, there is obviously a problem. I am attaching the file of my payment for the part and labor. I have paid for something that has not been repaired and there is no date on when it will be repaired. There is a problem with this vehicle, and this is a safety problem by not being able to lock the vehicle.