NHTSA Complaint #11522426 — 2014 FORD EXPEDITION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11522426
Vehicle 2014 FORD EXPEDITION
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My A/C went out, but began coming on and shutting off. I drove from my home to work, approximately 6 miles, and parked in the parking lot. In the parking lot, I began to smell burning and my SUV began smoking. I turned my SUV off and got out of the car. As I got out, coolant was pouring onto the pavement. When the hood was popped, we noted the coolant boiling which caused the cap to pop off and the coolant to pour out. I had my vehicle towed to Coconut Point Ford to be diagnosed. I was told there was a fuse blown, the control unit and wire harness was melted and the interior blower motor needed to be replaced. Upon research, I noted the 2015-2017 blower motors were recalled for this exact reason. I thought my truck was going to catch fire. I have videos of everything as it was happening and will share if needed.

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