NHTSA Complaint #11521799 — 2014 CHRYSLER 200 SEATS

Complaint Details

ODI Number	11521799
Vehicle	2014 CHRYSLER 200
Component	SEATS
Date of Incident	May 13, 2023
Date Filed	May 13, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

A couple of years ago my passenger head restraint deployed while parked and would not reset. I was charged $652.00 to re place. Chrysler later reimbursed me for this expense and extended my warranty for this for one year. Two days ago the driver side activated while the car was parked. That means the warrant extension had passed. Did some research and this is a common problem caused by the weakening of the plastic that is under pressure of the retaining springs. This problem not only affects the Chrysler 200, but 300s and several keep and Dodge vehicles manufactured between 2010 and 2015. It is just by the grace of God no one has been injured. Mileage was 78000 the first time and 106500 the second time

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