NHTSA Complaint #11710453 — 2014 CHRYSLER 200 UNKNOWN OR OTHER

Complaint Details

ODI Number	11710453
Vehicle	2014 CHRYSLER 200
Component	UNKNOWN OR OTHER
Date of Incident	January 11, 2026
Date Filed	January 12, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

My vehicle has an open safety recall related to defective headrests. The dealership never contacted me to perform the recall repair, and the headrests were never replaced. Mopar issued an extended warranty for this defect, but the dealership is now refusing coverage claiming it expired. The defect is now occurring, creating a safety risk, and the recall remedy was never completed through no fault of my own.

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