NHTSA Complaint #11521515 — 2014 FORD F-150

The contact owns a 2014 Ford F-150. The contact stated while driving 45 MPH, the vehicle went into LIMP Mode and decelerated. The contact stated no warning light was illuminated. The contact was able to park on the side of the road for 10 minutes and restarted the vehicle and continued driving to her destination. The contact stated that on one occasion after shifting into reverse(R) the vehicle failed to respond. The contact turned off and restarted the vehicle and shifted into other gears and back into reverse(R) and continued driving to her residence. The contact stated on another occasion while the vehicle was at a traffic light, the vehicle went into LIMP Mode and decelerated. The contact stated that the Maintenance warning light was illuminated. The contact was able to continue driving but was unable to accelerate over 30-35 MPH. The contact took the vehicle to Auto Zone but was unable to diagnose the failure. The vehicle was not repaired. The contact continued to drive to her residence. The contact stated an independent mechanic came to her residence and changed the engine oil and the engine oil filter. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact called the second local dealer: Crossroads Ford of Prince George (4500 Whitehill Blvd, Prince George, VA 23875: (804) 862-1000), and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.