NHTSA Complaint #11715240 — 2014 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11715240
Vehicle 2014 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

My 2014 f150 xlt Ecoboost 4x,4 was experiencing symptoms directly related to Recall 24S37 / 24V444 (erratic/harsh shifting while on the highway). P0606, P0607 (PCM Processor Faults) P0706, P0707 (Transmission Range Sensor issues) P1702-00 (TRS Circuit Intermittent) P1921-00 (Transmission Range Signal issues) This was following the software update in the last recall. Plus the truck would not start despite a brand new battery. I purchased a new lead frame and was told by Ford to take it to Conklin Automotive in Newton Ks so I had it towed Jan 7th. My truck is still there. They replaced the lead frame but released it to me without a diagnosis, without replacing transmission fluid due to a stripped dipstick they were unable to remove, without trying the many options for removal or refilling it and without checking to see if the lead frame fixed the main issue. I had said from the beginning they needed to check the neutral safety switch and fuses. Finally by end of Jan he checked and found a corroded fuse and the truck started but because of refusal to refill the fluid they didn't check the lead frame. So I have had to rent cars for a month resulting in financial distress and return the truck to a different shop to be fixed. Ford refuses to honor the recall even tho it was extended to my year and model of truck, and refuses to help because Conklin, where they told me to go, is not an authorized dealership. I've attached all the correspondence with them and Ford.

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