NHTSA Complaint #11712471 — 2014 FORD F-150

The contact owns a 2014 Ford F-150. The contact stated that while shifting into reverse or drive, the vehicle seemed to be in neutral and failed to move. The vehicle failed to shift into gear. The wrench symbol was displayed. After resetting the codes, there was an abnormal squealing sound. The engine light was illuminated. The vehicle went into safe mode. The contact stated that the vehicle was taken to the local dealer and the contact was informed that a diagnostic test was needed. The vehicle was not diagnosed or repaired. The vehicle was previously reprogrammed under NHTSA Campaign Number: 24V444000 (Power Train). The manufacturer was contacted and was referred to the local dealer for assistance. The failure mileage was approximately 220,288.