NHTSA Complaint #11521367 — 2016 MAZDA CX-5 FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11521367
Vehicle	2016 MAZDA CX-5
Component	FUEL/PROPULSION SYSTEM
Date of Incident	April 26, 2023
Date Filed	May 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Fuel system failure at only 60k miles on car. Engine light came on dash & my car just randomly started failing as if it wasn't getting gas, trying to cut off while driving down the road!! Huge hazard!! This could have caused an accident but i luckily going in a 25mph zone. Local shop diagnosed the fuel pumps failed (this car has 2 of them) and they also were able to reproduce the same issue when going to start the car to move in and out of the bay. I have called mazda and done the research- they did not put a recall on this year but it appears other years gave been recalled with fuel system related issues. This should be looked into as I've found NUMEROUS complaints on this year and model!

Related Complaints for the 2016 MAZDA CX-5

Other FUEL/PROPULSION SYSTEM Complaints

#11634639 — January 7, 2025 — I was driving on a city street and slowed to turn right onto a driveway at at a private residence. As my car entered ...

#11523568 — May 23, 2023 — Denso Fuel Pump should be recalled!!! It is not sending fuel to the my engine properly it's running rough at even 0-3...

#11505265 — February 2, 2023 — The low pressure fuel pump on my Cx-5 failed on my drive back home, while in a remote area. I was able to limp the ve...

#11492456 — November 5, 2022 — The check engine light came on when I was in my way home. This morning when I started my car, the engine reved on its...

#11461989 — April 25, 2022 — My son was driving the car when it suddenly lost power and would not shift correctly. This occurred without warning w...

Recent Complaints for the 2016 MAZDA CX-5

#11717451 — ELECTRICAL SYSTEM — February 12, 2026 — I noticed smoke filling the inside of my car. I looked over at the passenger seat, and my coat was on fire. I poured ...

#11717451 — SEATS — February 12, 2026 — I noticed smoke filling the inside of my car. I looked over at the passenger seat, and my coat was on fire. I poured ...

#11714979 — SEATS — February 2, 2026 — Leather heated seats .. safety put at risks because I suffered burns on my bottom (butt) from the driver seat getting...

#11708612 — SUSPENSION — January 4, 2026 — With no prior warning, just after turning into driveway, my car got stuck and would not move. It gave clicking sounds...

#11707809 — ELECTRICAL SYSTEM — December 30, 2025 — Passenger side seat heater overheated and burned upholstery.