NHTSA Complaint #11521200 — 2016 NISSAN ROGUE

The contact owns a 2016 Nissan Rogue. The contact stated that while driving 55 MPH, she heard an abnormal squealing sound coming from under the hood on the passenger's side. There was no warning light illuminated. The contact was able to continue driving. The vehicle was taken to the used car dealer, where it was purchased from. The used car dealer diagnosed that the front brakes assemblies needed to be replaced. The dealer also informed the contact that the rear brakes were beginning to fail and needed to be replaced. The vehicle was repaired; however, while the dealer was test-driving the vehicle, the failure persisted, and there was an abnormal grinding sound coming from the transfer case. The dealer diagnosed that the transfer case metal shavings had contaminated the transmission fluid, which damaged the transmission. The dealer diagnosed that the transfer case and the transmission needed to be replaced. The vehicle was not repaired. The Nissan dealer and manufacturer were not notified of the failure. The failure mileage was approximately 54,000.