NHTSA Complaint #11520898 — 2022 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11520898
Vehicle 2022 SUBARU OUTBACK
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Never had a windshield so sensitive in the many many cars I've owned over the years. We haver had several chips filled that just randomly appear on the glass and never heard or saw anything hit. Finally one morning went out to the car to find a 12" long crack on the passenger side of the windshield. Paid my deductible and had it replaced and the NEXT DAY, less than 24 hours later sitting in a parking lot and it randomly cracked again. Took it back to the repair shop and they said it wasn't a problem with their install and I need to pay AGAIN for another windshield? These things shouldn't be cracking and chipping this easily.

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