NHTSA Complaint #11520339 — 2017 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11520339
Vehicle 2017 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I am having a problem with my engine consuming oil. I also had loss of power in the engine when I was pulling out on a highway which was very dangerous. I took the car back to the dealership and they replaced the whole exhaust system and said it was dirty. I had another part replaced last year that they told me was dirty due to oil. I have taking the car back to the dealership for oil consumption test and the engine is still consuming oil. It is dangerous to drive because the engine can seize or I can lose power on the road. I have been in touch with Hyundai corporation many times and nothing is being done. my car has been brought in to the dealership six times since October last year due to this issue. The dealership told me that they are replacing engines but they are refusing to replace mine. They admitted there is a defect in these engines.

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