NHTSA Complaint #11519709 — 2015 TOYOTA COROLLA

As my husband + I were driving home on the open highway Friday night (no vehicles nearby, nor debris on the road)…we heard popping/shattering sounds. As my husband (who was driving) looked up, it rained sunroof glass shards all over our faces, eyes, hair, back seat, front seat…everywhere. This was completely out of the blue, no warning lights or anything out of the ordinary. Minus the fact that the sunroof literally shattered and we’ve never had not one issue with our car. It’s been amazing for the entire time we’ve had it, so this was extremely bizarre. We pulled over immediately at a rest stop close to where we were to assess everything. I have photos and videos of the sunroof damage, as well as debris + bloody cuts on my head. It’s a good thing we didn’t have kids in the back + a miracle it didn’t drive us off the road because I had glass powder/shards in my eyes etc. We could have gotten into a way worse accident had my husband not have had his glasses on to protect his eyes. I did some research + it looks like this has happened quite a bit to car owners over the years. Same bizarre experience of their sunroof just randomly shattering while driving, or even while their car was sitting in their driveway. There is also a class action lawsuit: Gamez, et al. v. Toyota Motor Sales U.S.A. Inc., et al., Case No. 4:23-cv-00262 regarding their panoramic roofs suddenly shattering. There are videos and tweets all over social of sunroofs shattering like this too. Toyota hasn’r assessed it yet, but I have a call tomorrow with the Corporate Liability team. Hoping they‘ll do the right thing + loan us a car while they replace + repair my sunroof, including an interior detailing as there is glass everywhere in the car. SO disappointed that this hasn’t been a recall/liability issue Toyota has confirmed. It seems as if these bigger corps like to gaslight the car owners into thinking it was their fault or a rock. Very upsetting altogether and extremely dangerous.