NHTSA Complaint #11714547 — 2015 TOYOTA COROLLA

The contact owned a 2015 Toyota Corolla. The contact stated that the vehicle was previously involved in a front-impact collision, and the air bags had failed to deploy. The contact sustained injuries and received medical assistance from a chiropractor. A police report was filed, and the vehicle was driven from the scene. Additionally, the contact stated that while driving 35-40 MPH approximately a year later, another vehicle making a left turn at an undisclosed speed crashed into the front driver's side of the vehicle, causing the left side of the contact's head and shoulders to hit the driver's side window, and the contact's chest to hit the steering wheel. The contact was knocked unconscious for a moment. Upon regaining consciousness, the contact noticed that the vehicle was on top of a hill. The contact's husband arrived at the scene and transported the contact to the hospital. A police report was filed. The contact sustained spinal injuries from the cervical spine to the lumbar spine. The contact sustained whiplash, body soreness, and swelling on the right side of the hairline and temple. The contact was in the process of undergoing an MRI. The contact was currently receiving assistance from the chiropractor and the pain management Doctor. The vehicle was towed to a tow yard, and was then towed to an auto collision repair shop, where it was deemed a total loss by both the shop and the insurance company. The dealer was contacted, and the contact was advised that she would receive a call back later. The manufacturer was not notified of the failure. The failure mileage was approximately 100,108.