NHTSA Complaint #11711536 — 2015 TOYOTA COROLLA

On [XXX] at [XXX]. in Cupey, Puerto Rico I was moving from west to east in the[XXX] parish underground parking. While parking my car in reverse, I needed to drive forward to accommodate the car in the parking space. As I shifted to drive, the vehicle accelerated on its own, the breaks were not working and hit a concrete wall. All the airbags exploded, and I was stuck inside the car. The car doors did not open from inside. The acceleration and break systems failed to work at the moment of the car crash. My safety was affected by the car crash impact. I was pressed against the seat by the airbags and the doors were not opening from the inside. I have panic attacks after this incident. The problem has not been confirmed by a car dealer nor independent service center. The vehicle has been inspected by an insurance representative. There were no warning lamps, messages or other symptoms of the problem prior the the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)