NHTSA Complaint #11519576 — 2017 HYUNDAI TUCSON

Hi, I live in Levittown, NY, USA. I am a second owner of this vehicle. Currently, my vehicle has a knocking sound and car stopped working 4 times this week. Twice on a busy road, and I was almost hit from behind by another car. I also saw the company recall notice for my model describing similar problems. I took my car to local nearby dealer’Advantage Hyundai’ at Hicksville, NY for repair and spoke with service advisor MR. Patrick Lerouzic. First of all very rude person to talk to, he informed me that I have to leave my vehicle for more than a month at site, just to begin with the vehicle. NO assurance or time line when he will start looking at my vehicle and straight refused to provide any loaner car As the car is not safe to drive, I am forced to leave my car at dealer site and to wait for a month only to see if they will repair or not. My humble request to take a closer look at my request and to stop Hyundai officials to play around like mafia with manufacturers defect cars, and harassing customers of no fault of theirs. Best Rajinder