NHTSA Complaint #11519385 — 2016 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11519385
Vehicle 2016 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Noticed excessive oil consumption (no visible leaks) ~ 1 qt (or more) per 1000 miles. Right before the oil change at 83656 mi (~4000 mi after the last oil change, I decided to check the oil level and the dipstick was completely dry, with no low oil lights no check engine lights, no leaks, nothing. When I went to the dealership for the oil change and mention that - the engineer said that "1 quart of oil consumption per 1,000 is a norm for Hyundai". BTW the Hyundai Tucson 2016 manual states that the oil change interval is 5000 mi, so if the 1qt/ 1000mi is normal for Hyundai so I have to drive to the oil change on a dry engine! When I requested to perform a consumption test they can only order a consumption test if Hyundai grants it. They made a claim for me, but there’s no guarantee that they will even respond.

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