NHTSA Complaint #11519361 — 2018 HYUNDAI SONATA

In January, At 65k miles I took my car in for an oil change. I informed them I was putting a quart of oil every month for the last 3 months just to keep the oil light off on my dash. Tech told me all Hyundais are burning oil and to just drive it until the engine blows and I’ll get a free engine replacement through Hyundai. The following month in February, I went to get my back brakes done. Mechanic told me I had no oil left in my car. They filled it up for me. In March, I took my car back to the dealership service center and demanded service. I was told I needed to do a combustion cleaning which would cost $700 and my extended warranty would not cover it because it’s considered general maintenance. I threw a fit and they agreed to do an oil consumption test. A few days ago I hit the 1k miles I was supposed to drive and took my car in for the first check. It was almost 2 quarts low and they said the next step in Hyundais flow chart is the combustion cleaning. They told me 1. It doesn’t actually clean anything and 2. Hyundai says this is the fix to the issue but it doesn’t actually fix anything. They said after, we would do another oil consumption test and then we could submit to Hyundai under “good faith” and ask for an engine replacement. I started researching and see this is a major issue with Hyundais and leave people with a blown engine and Hyundai refuses to cover anything. I traded it in today and got a new car, not a Hyundai!