NHTSA Complaint #11519195 — 2017 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11519195
Vehicle	2017 HYUNDAI TUCSON
Component	ENGINE
Date of Incident	February 10, 2023
Date Filed	April 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The vehicle started exhibiting symptoms of oil consumption in February 2022 and I had it into the dealer because I thought there was a leak but there was lack of power and the car seemed like it wanted to fail. After months of adding oil due to the excessive consumption, it just stalled and died in February 2023. I received an extended warranty for 150,000 miles on the engine and the dealer denied my claim and placed blame on me because there was sludge in the engine, lack of maintenance records even though I provided thorough maintenance records.

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