NHTSA Complaint #11519117 — 2011 FORD EXPLORER

I am getting intermittent warning lights pertaining to the steering assist on this vehicle. It was a prior safety recall in which ford merely reprogrammed the unit in an effort to correct the problem. According to my local dealership, it did not correct the problem and the safety concern is still relevant. The dealership asked ford corporate for permission to make the repair and they were denied. Ford says the repair was made and they will not do anything further. The ford website also states all safety recalls never expire, but apparently that is not the case. Ford appears to be making a mockery of the recall program by closing recalls without permanently correcting the problem and will not reopen this safety recall. Internet discussions on this topic reveal I am not the only one with this problem.