NHTSA Complaint #11518766 — 2019 TESLA MODEL 3

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11518766
Vehicle 2019 TESLA MODEL 3
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

At just 10 days over 4 years of ownership, which is out of warranty, and at about 44,360 miles, I noticed noise when going over small bumps, moving from stop to go and while turning the steering wheel. It appears that the upper control arm, a recall on about 3000 Tesla Model 3 and Y, was the culprit. I contacted the service center and right away, over the Tesla Mobile App, the knew it was the control arm going bad. They said it was safe to drive, however, it is a bit scary to hear the squeaking and noises when driving and turning the steering wheel, especially at highway speeds. The problem was fixed by Tesla's service center, however, because I was 10 days or so out of my 4 year/50,000 miles warranty, I was charged about $190 for the repair. I feel that since this is a know issue and has happened to many other non-recalled vehicles by Tesla, this would/should be a know defect and safety concern that should have been repaired under warranty.

Related Complaints for the 2019 TESLA MODEL 3

Other SUSPENSION Complaints

#11718650 While driving, the front driver-side suspension collapsed due to a complete detachment of the front lower lateral lin...
#11715496 At approximately 30,000 miles, the front left suspension lateral link/control arm separated while driving due to a mi...
#11708550 I am reporting a safety defect involving a welded rear subframe component. The welded section snapped under normal dr...
#11707311 After 3 prior repairs 2 of which were recalls of the front suspension, control arms. I was driving when me and my 3 c...
#11703828 The two bolts that hold the front lower control arm on fell out (driver side). Luckily this happened when we were ba...

Recent Complaints for the 2019 TESLA MODEL 3

#11717250 BACK OVER PREVENTION The contact owns a 2019 Tesla Model 3. The contact stated that while the vehicle was parked, the rearview camera beca...
#11715150 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL What component or system failed or malfunctioned, and is it available for inspection upon request? The steering syst...
#11715150 STEERING What component or system failed or malfunctioned, and is it available for inspection upon request? The steering syst...
#11711977 AIR BAGS Warranty Alignment: This failure occurred at 47.7k miles, well under the 60,000-mile threshold of the Supplemental Re...
#11711977 SEATS Warranty Alignment: This failure occurred at 47.7k miles, well under the 60,000-mile threshold of the Supplemental Re...
Check any vehicle history by VIN - Free vehicle history report