NHTSA Complaint #11518617 — 2017 MAZDA CX-5

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11518617
Vehicle 2017 MAZDA CX-5
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

While driving on the interstate (continuously for about 4 hours) the vehicle suddenly lost power and the engine stalled. Power steering and power brakes were impacted and the vehicle was difficult to get off the road safely. Once stopped, it would not restart over a 30 minute period. A tow truck was called and it was taken to the dealer. A couple hours later when the dealer checked it, the vehicle started normally and drove without issue. A P0192 code was stored in the ECU so the high pressure fuel pump was replaced even though they could not reproduce the problem. The vehicle has 63000 miles on it now, but a similar sequence happened at 15000 miles. In that situation while driving at a steady speed all power cut out and the engine abruptly downshifted to the point where the tires squealed. After pulling off the road and stopping/starting the vehicle it seemed to drive normally again. We were traveling at the time with no dealer nearby, but when we returned back home we took it to the dealer and they found the same code P0192 and ran various tests and decided to replace the high pressure fuel pump even though it was driving properly. In only 63000 miles this vehicle has twice failed dramatically and without warning in ways that could easily cause an accident or injury. I am lacking in confidence that the root cause has ever been identified.

Related Complaints for the 2017 MAZDA CX-5

Other ENGINE Complaints

#11631652 Coolant leak, caused engine failure
#11619748 Twice now, my 2017 Mazda CX-5 stalled on the highway with a check engine light popping up--both times was driving aro...
#11590854 Cx 5 2017 mazda. Purchase at the mazda dealership in 2021. Car has been burning oil. At 2000mils my oil level on the...
#11561715 My car has been getting the P092 code with check engine light, it runs really rough, i have had many parts replaced ...
#11535377 When I was pulling into my driveway, approx. 5-10mph with my foot barely on the accelerator, the car started accelera...

Recent Complaints for the 2017 MAZDA CX-5

#11709977 ELECTRICAL SYSTEM UNKNOWN The infotainment system started malfunctioning on its own. Changes channels on radio, goes into settings and ...
#11707923 ELECTRICAL SYSTEM The infotainment system suffers from ghost touching. It has gotten out of control even after a “recall” fix at the de...
#11707923 UNKNOWN OR OTHER The infotainment system suffers from ghost touching. It has gotten out of control even after a “recall” fix at the de...
#11702925 ELECTRICAL SYSTEM Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple...
#11702925 FORWARD COLLISION AVOIDANCE: WARNINGS Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple...
Check any vehicle history by VIN - Free vehicle history report