NHTSA Complaint #11516808 — 2013 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11516808 |
| Vehicle | 2013 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
2 weeks ago, I was on the freeway and my car started sputtering while accelerating and engine light was flashing. I got it towed to a nearby mechanic. Got a diagnostic test, they found metal in my oil, my engine makes noise, etc. then I started looking into things while my car was in the shop, turns out there is a recall on the engine for that exact reason (code p1326). But by the time I called the mechanic about it he already cleared the codes. THE NEXT DAY I took it to a Hyundai dealership for the recall. Today I picked it up, they said they can’t do anything because the code was cleared even though I had the paperwork from the last place with all the codes that were shown. They refused service and charged me $175 for the test. And said they heard no knocking noise from the engine. The minute I pulled out of the dealership, the knocking continued the whole way home. Hyundai said there was no noise when clearly there is. Now at this point they said they won’t do anything unless my engine blows or the light flashes again. This is a HUGE safety concern that they should be taking care of.
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