NHTSA Complaint #11516710 — 2018 VOLKSWAGEN ATLAS

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11516710
Vehicle	2018 VOLKSWAGEN ATLAS
Component	AIR BAGS
Date of Incident	April 12, 2019
Date Filed	April 12, 2023
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

The contact owns a 2018 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated regarding the passenger’s side air bags. The steering wheel button functionality was inoperable. The contact stated that the steering wheel failure was repaired under an unknown recall campaign; however, the failure persisted. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

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