NHTSA Complaint #11516529 — 2020 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11516529
Vehicle	2020 JEEP WRANGLER
Component	STEERING
Date of Incident	March 14, 2023
Date Filed	April 11, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I just purchased the car on Jan 31, 2022 from the jeep dealership (46,000 miles). When driving, it has very loose steering. I can move the wheel left and right and the car stays straight. I was told by the dealer that that was normal. At highway speeds, it is very difficult to maintain a straight direction and I am constantly adjusting the wheel. When holding the wheel center, it drifts left or right. If I hit a bump the car moves. At times if feels like I don't have control of the vehicle. This is not safe to operate on the highway.

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