NHTSA Complaint #11515757 — 2010 CHRYSLER TOWN AND COUNTRY
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11515757 |
| Vehicle | 2010 CHRYSLER TOWN AND COUNTRY |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
My 2010 Chrysler Town and Country has been showing signs of an electrical issue since I purchased it. It first started with the windshield wipers and the radio coming on and off by itself. As time went on, the vehicle would lose power as I was driving. When I attempted to accelerate, the engine would rev up but the van would continue to lose speed. It continued this way for a while, until eventually it started shutting down. I have to try to get the van on the side of the road before it shuts off and restart it. Most of the time, it will restart and drive like normal. However, it wouldn't restart and had to be taken to a mechanic. At this point, the doors on the van will open and close automatically; including the tailgate. I have kids and I'm worried that the doors will open while I'm driving on the highway. Even worst, I have been in several situations where the car has stalled or shut off without the person behind me knowing I'm having an issue. This has happened in traffic within city limits, and also on the busy highway. This could have led to an accident. Again, I have children and this is very unsafe. Additionally, I've already been through one vehicular electrical fire where I could have died. This is unsafe. The issue is with the control computer (I believe it may be called the ECM); which is located somewhere above the driver's side front tire. I've spent thousands of dollars since purchasing the van in 2016 trying to figure out this issue.
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