2010 CHRYSLER TOWN AND COUNTRY — Problems, Recalls & Safety Data

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N/A

Safety Rating

2,421

Owner Complaints

54 Crashes 41 Fires 2 Deaths

5

Recalls

ACTIVE RECALL

11

Service Bulletins

1

Investigation

Overview of the 2010 CHRYSLER TOWN AND COUNTRY

The 2010 CHRYSLER TOWN AND COUNTRY has received a total of 2,421 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, STEERING: STEERING WHEEL/HANDLE BAR, AIR BAGS. 11 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Electrical System (958 complaints), Engine (302 complaints), and Air Bags (266 complaints).

Recalls for the 2010 CHRYSLER TOWN AND COUNTRY

NHTSA has recorded 7 recalls for the 2010 CHRYSLER TOWN AND COUNTRY, potentially affecting up to 4,136,573 vehicles.

Recall 20V396000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 925,239 vehicles affected

Defect: Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event...

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this...

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Recall 20V396000 — STEERING: STEERING WHEEL/HANDLE BAR

| 925,239 vehicles affected

Defect: Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event...

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this...

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Recall 14V373000 — AIR BAGS

| 722,705 vehicles affected

Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007,...

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note:...

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Recall 14V373000 — ELECTRICAL SYSTEM:IGNITION:SWITCH

| 722,705 vehicles affected

Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007,...

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note:...

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Recall 14V234000 — ELECTRICAL SYSTEM

| 644,757 vehicles affected

Defect: Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer...

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Recall 14V055000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

| 130 vehicles affected

Defect: Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may...

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

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Recall 11V139000 — ELECTRICAL SYSTEM:IGNITION

| 195,798 vehicles affected

Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Consequence: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

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Owner Complaints for the 2010 CHRYSLER TOWN AND COUNTRY

2,421 complaints have been filed with NHTSA for the 2010 CHRYSLER TOWN AND COUNTRY. Below is a breakdown by vehicle component.

Electrical System
Complaints: 958 6 Crashes 18 Fires 8 Injuries
Engine
Complaints: 302 4 Crashes 4 Fires 4 Injuries
Air Bags
Complaints: 266 22 Crashes 1 Fire 15 Injuries
Steering
Complaints: 128 3 Crashes 1 Fire 2 Injuries
Service Brakes
Complaints: 127 2 Crashes 2 Fires 1 Injury
Unknown Or Other
Complaints: 96 2 Fires 1 Death
Electronic Stability Control Esc
Complaints: 73 1 Crash 2 Injuries
Exterior Lighting
Complaints: 69 1 Fire
Power Train
Complaints: 61 4 Crashes 7 Injuries
Service Brakes Hydraulic
Complaints: 35
Vehicle Speed Control
Complaints: 29 1 Crash
Wheels
Complaints: 28 2 Crashes 1 Fire
Fuelpropulsion System
Complaints: 24
Visibilitywiper
Complaints: 19
Engine And Engine Cooling
Complaints: 18 1 Crash
Structurebody
Complaints: 17 4 Crashes 3 Fires 7 Injuries
Electrical Systemignition
Complaints: 15
Structurebodydoor
Complaints: 14 1 Fire 1 Injury
Traction Control System
Complaints: 13
Seats
Complaints: 9 1 Injury 1 Death
Suspension
Complaints: 9 2 Crashes 2 Injuries
Tires
Complaints: 9 1 Crash
Visibility
Complaints: 8 2 Fires
Exterior Lightingheadlights
Complaints: 7
Electrical Systemignitionswitch
Complaints: 5
Engine And Engine Coolingengine
Complaints: 5
Fuel System Gasoline
Complaints: 5
Tirespressure Monitoring And Regulating Systems
Complaints: 5
Equipment
Complaints: 4
Equipment Adaptivemobility
Complaints: 4
Latcheslockslinkages
Complaints: 4
Latcheslockslinkagesdoorslatch
Complaints: 4 1 Fire 1 Injury
Power Trainautomatic Transmission
Complaints: 4
Tiresvalve
Complaints: 4
Electrical System Instrument Clusterpanel
Complaints: 3
Structure
Complaints: 3
Visibilitydefrosterdefoggerhvac System
Complaints: 3 1 Fire
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
Complaints: 2
Equipmentapplianceair Conditioner
Complaints: 2 1 Fire
Interior Lighting
Complaints: 2
Seat Belts
Complaints: 2
Structurebodyhatchbackliftgate
Complaints: 2
Vehicle Speed Controlaccelerator Pedal
Complaints: 2
Vehicle Speed Controlcruise Control
Complaints: 2
Visibilitypower Window Devices And Controls
Complaints: 2 1 Fire
Air Bagsfrontal
Complaints: 1
Air Bagsfrontalsensorcontrol Module
Complaints: 1
Carry Handle Shell Base
Complaints: 1
Child Seatmaterialpadding
Complaints: 1
Electrical Systemhorn
Complaints: 1
Electrical Systemignitionanti Theftcontrol Module
Complaints: 1
Electrical Systemignitionmodule
Complaints: 1
Engine And Engine Coolingcooling System
Complaints: 1 1 Fire
Latcheslockslinkageshoodlatch
Complaints: 1
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
Complaints: 1
Power Trainaxle Assembly
Complaints: 1 1 Crash
Service Brakes Air
Complaints: 1
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
Complaints: 1
Service Brakes Hydraulicpedals And Linkages
Complaints: 1
Structurebodyhatchbackliftgatesupport Devicestrut
Complaints: 1 1 Injury
Suspensionfrontwheel Bearing
Complaints: 1
Visibilityglass Siderear
Complaints: 1
Wheelslugsnutsboltsstuds
Complaints: 1

Most Recent Complaints

#11714690 | ELECTRICAL SYSTEM | | N/A miles
While driving my car it stopped all of a sudden leaving the car behind to slide out of control so not to hit me. A light came on. when I read the code it said vehicle ignition switch. This also happened a year ago only the car didn’t stop it slowed down to 5 miles an hour. I did repair it a year ago only for it to happen again. This is a very serious thing as I had my grand babies with me and the car behind me had three children.
#11707550 | WHEELS | | 100,000 miles
The contact owned a 2010 Chrysler Town and Country. The contact stated that the vehicle was taken to a tire center, where a routine alignment was performed. The contact stated that while driving at 35 MPH, the wheels locked up, and the driver lost control of the vehicle. The vehicle was towed to the tire center, which eventually took possession of the vehicle due to the contact's inability to pay the service fee. The contact walked to the residence. The contact called the FTC and was referred to the NHTSA Hotline for assistance. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.
#11687941 | ELECTRICAL SYSTEM | | N/A miles
while driving my kids to school going on a curve about 15 mph, the car shutdown and loss control of power steering and the braking. Findings upon inspection and diagnostics review, it was determined that the Wireless Ignition Node (WIN) Module is faulty. This component is critical to vehicle ignition and operation. The failure of the WIN module causes the engine to complete shut down while the vehicle was in motion on the highway. The shutdown resulted in an immediate loss of power steering and power breaking functions, leaving the driver with severely reduced control of the vehicle. Such a malfunction poses a significant safety hazard, as the driver is unable to maintain proper handling or safely maneuver the vehicle during operation. The WIN Module has fail and must be replace immediately. Continued operation without repair could result in repeated engine shutdowns, increasing the risk of a crash or serious injury. Need replace the WIN Module with an OEM or certified equivalent part. Reprogram/ reinitialize the module as per manufacturer specifications. Test drive post-repair to ensure reliability and safety.
#11687941 | UNKNOWN OR OTHER | | N/A miles
while driving my kids to school going on a curve about 15 mph, the car shutdown and loss control of power steering and the braking. Findings upon inspection and diagnostics review, it was determined that the Wireless Ignition Node (WIN) Module is faulty. This component is critical to vehicle ignition and operation. The failure of the WIN module causes the engine to complete shut down while the vehicle was in motion on the highway. The shutdown resulted in an immediate loss of power steering and power breaking functions, leaving the driver with severely reduced control of the vehicle. Such a malfunction poses a significant safety hazard, as the driver is unable to maintain proper handling or safely maneuver the vehicle during operation. The WIN Module has fail and must be replace immediately. Continued operation without repair could result in repeated engine shutdowns, increasing the risk of a crash or serious injury. Need replace the WIN Module with an OEM or certified equivalent part. Reprogram/ reinitialize the module as per manufacturer specifications. Test drive post-repair to ensure reliability and safety.
#11686216 | AIR BAGS | | N/A miles Crash
See attached document for complaint.

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Safety Rating for the 2010 CHRYSLER TOWN AND COUNTRY

NHTSA has not yet tested the 2010 CHRYSLER TOWN AND COUNTRY in its New Car Assessment Program.

Technical Service Bulletins for the 2010 CHRYSLER TOWN AND COUNTRY

Chrysler (FCA US, LLC) has issued 11 technical service bulletins (TSBs) for the 2010 CHRYSLER TOWN AND COUNTRY. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

18-054-15 — EQUIPMENT

Mil Illumination: P2453,P2454,P2455 or P2463 Active or Stored This bulletin involves determining if the Differential Pressure Sensor and its Connector require repair. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble...

08-001-15 — ELECTRICAL SYSTEM

L25 Interim Repair Procedure Brazil ONLY Upon starting the vehicle the Frequency Operated Button Ignition Key (FOBIK), may not fully seat in the ?ON? position. If not fully seated, under certain operating conditions (for example bumpy roads) the FOBIK could inadvertently move to the ?Accessory? mode. This could cause unintended...

23-014-14 — STRUCTURE:BODY

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

08-042-14 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

D-11-52 — SERVICE BRAKES

MY CHRYSLER 2009-2011, DODGE CARAVAN: BULLETIN INFORMATION REGARDING FRONT BRAKE COMPONENTS (ROTORS AND PADS) EXTENDED WARRANTY FOR CERTAIN VEHICLES. *LJ

SB-08-021-10 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

CHRYSLER/DODGE: POWER SLIDING DOORS INOPERATIVE. THIS INVOLVES FLASH REPROGRAMMING THE POWER SLIDING DOOR MODULE REAR LEFT AND/OR RIGHT (DMRL/DMRR) WITH NEW SOFTWARE. POWER SLIDING DOORS WILL NOT OPEN FROM ANY OF THE SWITCHES. DOORS WILL WORK IN THE MANUAL MODE. *PE UPDATED 11/29/10. *PE

SB-05-001-10 — ELECTRICAL SYSTEM:WIRING

CHRYSLER/DODGE: ETC LIGHT ILLUMINATED OR DIAGNOSTIC TROUBLE CODE P2122 AND/OR P2127 SET. THIS BULLETIN INVOLVES DISCONNECTING THE WIRE HARNESS CLIP NEAR THE ETC SENSOR. SOME CUSTOMERS MAY EXPERIENCE AN ETC LIGHT ILLUMINATION. UPON FURTHER INSPECTION THE DTC'S P2122-ACCELERATOR PEDAL POSITION SENSOR 1 CIRCUIT LOW AND/OR P2127-ACCELERATOR PEDAL POSITION SENSOR 2...

SB-05-001-10 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

CHRYSLER/DODGE: ETC LIGHT ILLUMINATED OR DIAGNOSTIC TROUBLE CODE P2122 AND/OR P2127 SET. THIS BULLETIN INVOLVES DISCONNECTING THE WIRE HARNESS CLIP NEAR THE ETC SENSOR. SOME CUSTOMERS MAY EXPERIENCE AN ETC LIGHT ILLUMINATION. UPON FURTHER INSPECTION THE DTC'S P2122-ACCELERATOR PEDAL POSITION SENSOR 1 CIRCUIT LOW AND/OR P2127-ACCELERATOR PEDAL POSITION SENSOR 2...

RT-10-007 — ELECTRICAL SYSTEM:WIRING

DODGE: ETC LIGHT ILLUMINATED OR DIAGNOSTIC TROUBLE CODE P2122 AND/OR P2127 SET. VEHICLES EQUIPPED WITH POWER ADJUSTING PEDALS OR POWER ADJUSTING PEDALS WITH MEMORY (SALES CODE XPP OR XAM) MAY HAVE BEEN BUILT WITH THE WIRING TO THE APP SENSOR BEING HELD TOO TIGHT. MODELS GRAND CARAVAN/TOWN AND COUNTRY. *PE

RT-10-007 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

DODGE: ETC LIGHT ILLUMINATED OR DIAGNOSTIC TROUBLE CODE P2122 AND/OR P2127 SET. VEHICLES EQUIPPED WITH POWER ADJUSTING PEDALS OR POWER ADJUSTING PEDALS WITH MEMORY (SALES CODE XPP OR XAM) MAY HAVE BEEN BUILT WITH THE WIRING TO THE APP SENSOR BEING HELD TOO TIGHT. MODELS GRAND CARAVAN/TOWN AND COUNTRY. *PE

Showing 10 of 11 technical service bulletins.

NHTSA Investigations for the 2010 CHRYSLER TOWN AND COUNTRY

NHTSA has opened 1 investigation into potential safety defects in the 2010 CHRYSLER TOWN AND COUNTRY.

Investigation RQ14002 — AIR BAGS Closed

Opened:

Air Bag Non-Deployment/Engine Stall

Other Model Years of the CHRYSLER TOWN AND COUNTRY

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