NHTSA Complaint #11515535 — 2020 FORD ESCAPE HYBRID

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11515535
Vehicle	2020 FORD ESCAPE HYBRID
Component	SERVICE BRAKES
Date of Incident	March 18, 2023
Date Filed	April 5, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Pulling up to a stop sign going slowly as I was in a shopping center parking lot. When I applied the breaks they felt mushy and I had to pump the pedal. A red light flashed but quickly went out as I stopped. I believe it was the break warning light, but I was concentrating on stopping so can't be sure. Driving home all was well but the next day the break light came on and stayed on. I had the vehicle towed to the dealer, but noticed as I backed out of the driveway for the tow the break light was off. The dealer could not reproduce the issue and said there were no fault codes present.

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