NHTSA Complaint #11432216 — 2020 FORD ESCAPE HYBRID
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11432216 |
| Vehicle | 2020 FORD ESCAPE HYBRID |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
On quite a few occasions, while braking down hill, it felt like I lost all brakes, despite pedal feel remaining steady. It literally felt like sliding on ice. Most recently, I recently experienced it on a hill where regenerative brakes would normally decelerate vehicle. It felt like the brakes gave out in the middle of the hill. Thankfully had no one in front of me so I was able to pump brakes and barely got vehicle to stop safely. Then waited a few minutes - the brakes resumed normal operation. Spoke with the dealer and they advised no knowledge of any such issue, and suggested I drop the car off so they could try to replicate the issue. Not eager to have my wife drive the car, as this could lead to a serious accident. Can clearly see from blogs and FB page on this vehicle that others have experienced the same - really thought I was alone on this.
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