NHTSA Complaint #11515067 — 2016 KIA OPTIMA

The car has had issues for a long time. It had gone into limp mode multiple times and they fixed it and then would do it again later. Not long ago, it was acting badly again like it was going to die and they had me spend over $1,000 on new coils and plugs. Then the oil light was coming on. Took it in for check and did oil change at valvoline. They said it was empty. It was under 3k miles or just at I believe. Then 3k miles or less light comes on again. I took it to Kia they did new oil change and said I had to do 1k mile test. I brought it back at 1k miles and they said it was 2 quarts low. Said I should spend 700 or more cleaning the engine. I said I just spent over 1k fixing it and no one mentioned anything about cleaning. I do all suggested maintenance and recalls and oil changes with synthetic at about 3k. So they said someone would call me and didn’t give me a paper. They also had said the engine was most likely bad. At the time I spoke with three employees one of which works in the garage. I never got a call. I emailed and messaged and never heard back- except to get the paper simply saying to check at 1k miles. It also had an employees name who I had not talked to. I took it back 1 k later and new guy said was quarter of a quart low. He showed me a dip stick with oil on it and said I should spend hundreds to clean it. Wouldn’t explain why suddenly oil fine. Now at about 800 miles oil out. Took it to valvoline and oil out. Last Kia I drove engine blew. This feels unsafe. I have no other car. I don’t trust them telling me there is oil and pushing more expensive needless things. The engine is obviously bad. It is just under 100k and have a letter saying engine extension until 120k. Original owner.