NHTSA Complaint #11513879 — 2016 HYUNDAI TUCSON STRUCTURE:BODY

Complaint Details

ODI Number	11513879
Vehicle	2016 HYUNDAI TUCSON
Component	STRUCTURE:BODY
Date of Incident	November 18, 2022
Date Filed	March 26, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

When doors are unlocked, driver door outside handle will not open the door. It can be opened from the inside. No safety concern currently. Problem was reproducible by dealer technician and he stated he has a similar issue and showed me to hit below the handle with my fist. This is not a fix! When we took our Tucson for a warranty issue regarding the engine, we notified the technician of the problem and they failed to address the issue. This issue happened out of number-to-bumper warranty. I have read many forum articles by many owners that Hyundai will charge between &100 and $200 to diagnose the problem before fixing them charge for the component and labor to fix the issue. No warnings have appeared regarding the problem.

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