NHTSA Complaint #11513448 — 2014 FORD ESCAPE

The driver side rear door can not be opened. It appears the paneling of the door is caught on the frame, which prevents the operation of the door. This has been reported twice to the dealership, and so far they have ignored the request to inspect or fix it. In an emergency if needed passengers would not be able to exit through this door, which would put that at risk if the car were pinned on one side and the front too damaged to operate. Also the rear camera has failed and does not operate. This is the second camera to do so as the first was replaced under warranty a few years after purchasing the vehicle. If a child were behind the vehicle there would be no way to know looking over your shoulder, as you could only see them on camera. The only warning or indicator of the camera failure is a black screen with a message that you need to contact a service professional.