NHTSA Complaint #11513260 — 2019 DODGE CHALLENGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11513260
Vehicle 2019 DODGE CHALLENGER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

Was getting on freeway and hit the gas to accelerate and get ahead of the traffic. The Challenger would not accelerate fast (has a hemi) and car almost flew into me. Started testing the vehicle and it just wouldn't accelerate fast, it was stall slowly and pickup speed over 30 seconds or so. I brought it in to one shop and they said its probably a software update and to take it to Dodge and it should be free. Dodge told me it's probably not software, kept my car for 5 days and told me it was a software update and that they updated it for free but still charged me $175 for the "diagnosis" when I told them exactly what the issue was. And now that I got it back, it gets stuck in reverse, you have to turn the vehcile off and wait and start it again then it works. At a red light turn yesterday, it wouldn't drive forward and the "D" for drive started flashing.

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