NHTSA Complaint #11705489 — 2019 DODGE CHALLENGER

The factory-installed Uconnect infotainment system in my 2019 Dodge Challenger intermittently malfunctions by remaining stuck on the rearview camera display after the vehicle is shifted out of reverse and into drive or park. The rearview camera image does not disengage as designed and continues to display randomly during normal forward driving. This appears to be a failure of the Uconnect radio/software system rather than the camera itself. The issue occurs unpredictably and has happened multiple times without warning. Restarting the vehicle is sometimes required to restore normal screen function. This malfunction creates a safety hazard because the display obstructs access to navigation, climate controls, and other critical vehicle information while driving forward, causing driver distraction and reduced situational awareness. Backup cameras are federally mandated safety equipment, and failure of the system to disengage properly interferes with safe vehicle operation. Additionally, I am medically light-sensitive due to chronic migraines. When the rearview camera display remains active unexpectedly, the bright and high-contrast screen significantly worsens my symptoms, increasing pain, visual discomfort, and distraction while driving. This exacerbates the safety risk and makes the malfunction an extreme concern for me during vehicle operation. No warning lights or messages appear prior to or during the malfunction. The problem has not yet been repaired. The vehicle and system remain available for inspection upon request. This failure mode matches known Dodge/Stellantis rearview camera and Uconnect software defects reported on similar model-year vehicles, although my VIN is not currently included in an active recall.