NHTSA Complaint #11660559 — 2019 DODGE CHALLENGER

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11660559
Vehicle 2019 DODGE CHALLENGER
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Electrical system is currently failing. I was informed that I need a PDC wiring kit to replace the fuse box and the entire vehicle must be rewired. USB Charging ports DO NOT WORK. Cigarette lighter ports to charge cellular devices do not work. Every time the service department at the dealership fixed a component to repair the radio a fuse was blown in another area of the vehicle in 2024. Currently 2025, I was told that the Radio lost connection with amplifier. The screen of the radio is on. It is changing from station to station and there is no sound. The bluetooth connects to my phone but there is no sound. The display is working for Sirius XM Radio. The amplifier was replaced 2x's although there was nothing wrong with it. The radio was replaced although there was nothing wrong with it. Vehicle consistently lacks power, car drags when you switch lanes and accelerate, headlights were not working and replaced 3 times. I almost flew over a cliff because it was pitch black. I could not see the road in front of me. Door panel control was replaced because windows were stuck rolled down/rolled up. Keypad would not work to unlock the door. I had to climb into the car from the passenger side of the vehicle because the driver's side door was locking me out of the car. Batteries in keypads were replaced. Driver's side door was locking me inside of the car. I was forced to climb over the center console to get out of the car through the passenger side. I had issues with the shocks & struts. The Michelin tires that came with the vehicles are cheap [XXX]. I replaced the tires with all-weather tires and consistently rotated them during oil changes. UCONNECT RADIO ISSUES occurred numerous times in my Black 2017 Dodge Challenger GT MODEL with leather interior and sunroof as well VIN ending [XXX]. I filed numerous complaints with Dodge customer service as well as UCONNECT. Cases # [XXX] opened with Stellantis and the FCA case [XXX]. Both are uncooperative! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI

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