NHTSA Complaint #11512621 — 2010 FORD FLEX SUSPENSION

Complaint Details

ODI Number	11512621
Vehicle	2010 FORD FLEX
Component	SUSPENSION
Date of Incident	June 15, 2022
Date Filed	March 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

Vehicle was shaking in the rear area for some time at highway speeds. I took the vehicle in to the local tire shop to get the alignment checked. After that the vehicle still shook. I took the vehicle back to the tire shop and the alignment was already off quite a bit in the back tires. I took the vehicle in to the local ford dealership and was informed that the rear passenger toe link was cracking. This was replaced and the vehicle still shakes/vibrates a little bit at highway speeds. After tire rotation ,the vibration is getting better. The toe link had caused the tires to wear down inconsistently, which caused the secondary vibration.

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