NHTSA Complaint #11404647 — 2010 FORD FLEX SUSPENSION

Complaint Details

ODI Number	11404647
Vehicle	2010 FORD FLEX
Component	SUSPENSION
Date of Incident	March 23, 2021
Date Filed	March 24, 2021
Mileage	351,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

TL* THE CONTACT OWNS A 2010 FORD FLEX. THE CONTACT STATED WHILE DRIVING 35 MPH, THE PASSENGER'S SIDE REAR TIRE WAS DRIFTING TO THE RIGHT INDEPENDENTLY CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND PULLED TO THE SIDE OF THE ROADWAY. THE CONTACT HAD THE VEHICLE TOWED TO BILL KNIGHT FORD (9607 S. MEMORIAL DR, TULSA, OK 74133) WHO INSPECTED THE VEHICLE AND DIAGNOSED THAT THE REAR TOE LINK WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 351,000.

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