NHTSA Complaint #11512572 — 2022 FORD EDGE

I have had the liftgate lower unexpectedly in two separate incidents causing injury. The first happed two weeks ago at a filling station. I was exited the passenger side and walked behind the car to reach the pump. When I got to the pump I turned around to go back to get my wallet. At that moment I struck the liftgate and it cut my head because it had opened without warning and I turned directly into it. (I am 6'2" tall). The second time was today. I was putting groceries into the car and I turned to get more groceries from the cart. As I turned back towards the car, the liftgate was lowering without warning and clobbered me in the head again. I have a picture from today. While these are the only two occurrences that I was injured, there have been others where I was able to quickly catch the tailgate as it tried to close while I was standing there. In all of these cases I do not have my foot near the sensor. I will be calling the dealer tomorrow to make an appointment. This is very dangerous particularly for taller people. When the gate closes there is a faint sound coming from the front of the car but it is hard to hear when you are in a parking lot. This has been going on since purchase, but this month is the first time I was injured.