NHTSA Complaint #11512471 — 2015 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11512471 |
| Vehicle | 2015 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I have a used 2015 Hyundai Sonata that I purchased from a Hyundai dealership in December 2021 (due to the chip shortage, I had to purchase used). A few months later In June 2022 I was driving on the freeway and my car felt like it was losing acceleration. I was already planning to exit the next exit to go to my destination and as I was exiting and came to stop at the red light before I could then turn right .. my car started to violently shake. Ultimately, after going to my own car place the following day and them determining that the fuel injectors and the computer were not talking, I had it towed to Hyundai where after another 4 days they also determined it was that problem and they replaced the computer under warranty. Well today I was again on the toll road / freeway and I was in the fast lane, I suddenly felt a strong jolt and my malfunction light came on and it was blinking on the dash, I knew not to drive it based on the light and as I steered to the right shoulder to slow / stop and call AAA I could feel my car just lightly shaking again. My car is now at the same Hyundai dealership where I purchased it and I’m waiting for diagnostics on the problem. Before this all happened, the first time in 2022 I was having sporadic issues with pressing the start button and there was a bit of a delayed start at times, even after the computer was replaced I’ve still had hiccups with the start button at times but it’s been very sporadic and it has never been a starter issue (had my car place already check that). So I’m now waiting to hear if the computer indeed failed for a second time. They cannot assess my car until Monday or Tuesday at the dealership (today was a Friday, my car was towed there at about 11am today). If the computer did fail again, it lasted about 14,000 miles before it just died again. Quite frustrated at the moment. I already contacted Hyundai corporate and opened a second case today regarding all of this.
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