NHTSA Complaint #11512266 — 2020 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11512266
Vehicle	2020 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	March 15, 2023
Date Filed	March 16, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The transmission is extremely rough. When my vehicle shifts gears, increasing or decreasing speed, it jerks and sometimes takes a few seconds to shift at all. Very clunky and unreliable. This has happened many times- I am currently looking for a mechanic to look at my transmission as my vehicle is out of warranty. I JUST purchased this vehicle and it has acted up at least 20 times in a month and a half. I did own an explorer in the past that had 130000 miles and it was perfect. I never had issues with it!

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