NHTSA Complaint #11511647 — 2018 VOLKSWAGEN ATLAS
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA
Complaint Details
| ODI Number | 11511647 |
| Vehicle | 2018 VOLKSWAGEN ATLAS |
| Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Automatic Emergency Braking when driving across a light rail track. The location: an intersection at north San Jose, CA area. Google map location and street view attached The issue: 1) only at this location + for more than 3 times, when approaching or over the light trail track, my car dashboard displayed frontal collision imminent warning and the emergency brake was automatically triggered. One time it almost caused the car behind mine to rear me. 2) during all the incidents, there were no light rail train nearby. It didn't matter if there were cars in front of or beside mine. Traffic light were green. All day time; clear weather. 3) reported the issue to Volkswagon service station, technician checked but found no defect. 4) my car was purchased 2018. it didn't have this issue until starting from 2021 The workaround: it appears, while approaching the track, don't hit the gas pedal, then it will be fine. It could be there are some train signal system interfered with my car's collision warning system.
Related Complaints for the 2018 VOLKSWAGEN ATLAS
Other FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Complaints
#11638964
My wife was driving to the store on surface streets at about 9am on a clear morning. At a stop light, waiting for the...
#11635820
When the outdoor temperature gets low, below 20 degrees fahrenheit, the vehicle thinks the driver-side front door is ...
#11630348
Driving on a single lane road with no other cars on road (in front or behind) and car suddenly brakes to a complete s...
#11587831
While driving about 30mph the automatic forward collision braking gave a malfunction light and screen. The car had NO...
#11584983
There are issues with the emergency break system while driving. It is usually okay for the car to stop when reversi...
Recent Complaints for the 2018 VOLKSWAGEN ATLAS
#11718498
ENGINE
Dealer maintained with oil changes per the schedule. Cylinder head issue requiring engine replacement at 104,xxx mile...
#11718128
EXTERIOR LIGHTING
The passenger side low beam headlights failed at roughly 100k miles. The replacement part and labor quote from the de...
#11716316
EXTERIOR LIGHTING
Front parking lights do not remain on. Including lights under headlights and side marker lights. According to owners ...
#11713706
ENGINE
My 2018 Volkswagen Atlas V6 experienced a catastrophic engine failure at approximately 116,000 miles. The vehicle has...
#11712274
EXTERIOR LIGHTING
LED Low beam headlights failed while driving at night from a long distance trip. This presented a major safety issue ...