NHTSA Complaint #11511498 — 2010 FORD FUSION

The contact owns a 2010 Ford Fusion. The contact stated that the electric power steering failure warning light was illuminated. The contact stated that excessive force was needed to steer the vehicle. The vehicle was inspected by a certified mechanic who stated that the power steering assist had failed to operate as needed. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that the due to the age of the vehicle was not eligible for a free repair under recall. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 132,000.