NHTSA Complaint #11432205 — 2010 FORD FUSION

The contact owns a 2010 Ford Fusion. The contact stated that while at a complete stop, she attempted to make a left turn and the power steering assist failed to operate as needed. The contact stated that excessive force was needed to steer the vehicle. The advanced stabilitrak and the power steering assist fault warning lights are illuminated on the instrument panel. The contact pulled off to the side of the road and restarted the vehicle; however, the failure persisted. The vehicle was not diagnosed. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.