NHTSA Complaint #11510634 — 2018 CHRYSLER PACIFICA AIR BAGS

Complaint Details

ODI Number	11510634
Vehicle	2018 CHRYSLER PACIFICA
Component	AIR BAGS
Date of Incident	March 2, 2023
Date Filed	March 7, 2023
Mileage	63,500 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2018 Chrysler Pacifica. The contact stated that while she was driving at approximately 35 MPH, she was involved in an accident after another vehicle t-boned her vehicle. The air bags failed to deploy. The contact stated that she did not require medical attention; however, she sustained a mild concussion, a knee injury, and neck pain. A police report was filed. The vehicle was towed to a tow yard by her insurance company. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,500.

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